Customer Service & Returns
We're Here to Help
At My Homi, your satisfaction is our priority. If you have any issues with your order, we're committed to making it right.
Returns & Refunds
We accept return requests within 30 days of delivery. To be eligible for a return, items must be unused and in their original condition.
To start a return, please contact us at [shopmyhomi.co@gmail.com] with the following information:
- Your order number
- The item(s) you'd like to return
- The reason for your return
- Photos of the item if it arrived damaged or incorrect
Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 5-7 business days and returned to your original payment method.
Damaged or Incorrect Items
If your item arrived damaged or you received the wrong product, please contact us within 48 hours of delivery with photos and we will resolve it immediately at no cost to you.
Non-Returnable Items
Custom or personalized items are final sale and cannot be returned unless they arrive damaged or defective.
Contact Us
Email: [your email]
Response time: Within 1-2 business days
