Refund policy

Returns and Refunds
We do not accept returns for change of mind, incorrect selection, or items that are no longer wanted.

If your order arrives damaged, defective, incorrect, or materially different from the product listing, contact us within 48 hours of delivery at shopmyhomi.co@gmail.com. Include your order number, a description of the issue, and clear photos or video of the item and packaging.

After reviewing the documentation, we may offer a replacement, a full refund, or a partial refund if you choose to keep an item with a minor issue. The resolution depends on the condition of the item, the evidence provided, and product availability. Damaged or incorrect items may be resolved at no cost to the customer.

Please keep the item and its packaging until we finish reviewing your request. Refunds are issued to the original payment method after approval and may take 5–7 business days to appear. Custom or personalized items are final sale unless they arrive damaged or defective.